January 22, 2011

What Time of Day Is Best for Thinking of Ideas?

One of the first lessons I learned in college was to learn what times of day you are personally most productive. It takes some time and discipline, to monitor one's own efficiency, but in the end, I do not believe there is ONE time of day that is best for everyone, I believe it is up to YOU to decide.
Unfortunately, professionally speaking, we often don't have the luxury to CHOOSE what time of day we want to brainstorm. As a marketer, I find "mind mapping" an extremely effective exercise to spark creativity.
Mind Mapping is a technique used to enhance thinking processes. Whether while taking notes during class, brainstorming a process or creatively collaborating on a project, it allows the user to record raw facts and pieces of information that fit together but that might not be noticed otherwise.
  • Starting a Mind Map is easy. Simply write the name of the subject you are interested in the center of a blank piece of paper and draw a circle around it. All further levels will work from this starting point.
  • Important facts or questions make up the second level. These are connected directly to the center point. For example, if using “Tell a Story” as the central idea, the second level could be the standard “Who, What , Where, When, How” questions.
  • Delve deeper for more information. From this second level, all additional levels are connected. For example, under the “Who” heading, there could be sub-levels of “Who are the characters” and “Who is the audience.” Additional levels and ideas are placed on the Mind Map making sure they connect somewhere to the diagram. Using colors coded to the levels you are working on can also assist with the visual information. If one part of your map connects to another, link them.

To get more information on Mind Mapping, there is a video on YouTube of Tony Buzan explaining the concept.

January 12, 2011

RIP Cold Calling
Survived by Social Networking

Cold calling has been served notice, a new era beckons and with it an altogether different way of working. Social networking has arrived and will soon replace cold calling as the predominant method of prospecting in business.

I know many people will think that there is no replacement for activity, specifically picking up the phone. Yet, no matter how intelligent you are about cold calling, it is what it is – speculative, scatter gun selling, not to mention costly and increasingly ineffective.

Consider the following data I found online...
In a test which spent an equal amount of time cold calling and using social media (9 AM - 5:30 PM; M - F).

Cold Calling Results

  • Outbound calls made 325
  • Meaningful conversations (pitches) and brand touches 80
  • Meetings made 4
  • Sales made (as a direct result of cold calling) 0
These are average conversion ratios for time spent but it comes with much overhead.

Social Media Results
  • Inbound calls generated 8
  • Meetings as result of inbound calls 3
  • Sales as a result of inbound calls 2
  • Brand touches (from site statistics unique views of content) 422
  • Visitors to sales associate's blog Subscribers (RSS) to sales associate's content 27
  • People following sales associate's Twitter 12
  • New contacts 71 (on LinkedIn, Facebook, WeCanDo.BIZ, etc)
  • Listeners to sales associate's Podcast 83
  • Opportunities to sell found 21
  • Online conversations had 39
  • Warm call list (names generated expecting a call) 11
The cost of the social networking blitz to find new business opportunities, other than time and internet connection are small, if anything at all. Most importantly 2 sales were closed, covering any cost associated with the activity and generating a very healthy return.

The central question, however, is do modern-day sales people have the level of skill required to conduct a social media campaign individually? The simple answer is no. Not all salespeople will have the necessary skills, but having a skills gap is nothing new on the sales floor otherwise we wouldn’t have the multi-million pound training industry!

Can the skills be taught quickly and cost effectively? Yes. I have always taught people that sales is a process: follow steps one through five to achieve your aims. Social media networking can be processed as well, giving salespeople clear guidelines on the ‘how to’ and ‘how not to’. We spend millions every year teaching salespeople to cold call better, use the latest CRM (customer relationship management) system, be better team players and so on; and so it must come to pass that companies will need to train all staff to be ‘social media savvy’ as it extends far beyond just sales – marketing and service need to be in on the picture as well.

Naysayers?... Agreed, updating your Facebook page with pictures of the weekend, playing silly games, nudging or poking other people is not the best use of your company’s time. But creating engaging, thought-provoking, discussion-opening content, centred around your products or services is.

Social media networking will reduce dependence on cold calling. I am not saying it will eradicate the need for the telephone – that perhaps is to bold an idea. But I am certain it will become the first step in prospecting for new business.

What kind of results are you seeing when you pin Cold Calling vs. Social Networking?



By Jennifer Pricci

December 15, 2010

Enourmous Benefits of Blogging

I am already on record as pointing out that if you want to raise your visibility and get in touch with your audience, it’s a good idea to blog. It does take a little chunk of time out of your agenda, but it’s probably no more than you should spend on marketing, anyway. Also, I’ve seen many outstanding blogs….most notably by Guy Kawasaki… that are all photos and captions. But then Kawasaki goes to really interesting places like a battle ship or Red Square. And if he photographs something ordinary like a tech company office, you can rest assured it is no ordinary office but an incredibly creative, way out there, in a class of its own, office.

My point is, blogging can take as much or…almost… as little time as you want it to. And if you aren’t doing it yet, perhaps you should take a look at the following:

1. Blogs initiate dialog with web visitors

Blogs start a two-way traffic with web visitors. When you write about your products and services and write with authority, as though you are the master of your business and with in-depth knowledge about your products and services, you not only create awareness of the benefits and disadvantages about the product and service you deal in, you engage people’s attention. Your blog should also have a call to action, to make the readers of the blog interact with your website.

A call to action can mean asking them to leave comments, encouraging them to speak out. Comments left by the readers of blogs might include inquiries and leads that could lead to sales.

Blogs generate a prospective about your company. It silently speaks about the culture and vision of your company and even helps in building a brand image.

2. Search Engine Optimization (SEO)

Blogs peppered with targeted keywords, keyword phrases and search terms related to your business puts blogs in plain sight whenever web visitors use related search terms. Instead of using long-tail keyword phrases, targeting niche keywords will help in attracting more qualified web traffic.

3. Blogs attract more links

Blog are meant to be informative and not advertisements. Informative quality, industry related articles that provide insight or a critical analysis of product and services you deal in helps you to get more links.

Links will get better search engine rankings for your website and will help in generating more traffic.

4. Fresh, original content for blogs

Fresh and original web content is the feed for search engine spiders. Websites that are updated frequently get crawled by the search engine spiders more often. Your website gets more authority and better search engine ranking.

By now, you should have enough reasons to be seriously considering blogging. For your interest and for the interest of getting more visitors to your website, blogging is the way to go. You can get started now by viewing the following tutorial videos:

How to Create a Blog on Blogger
How to Create a Blog on Wordpress




By Jennifer Pricci

November 22, 2010

Printed Ads vs Internet ads... What is more effective in Real Estate sales?

As Marketing Director at a leading New Jersey real estate firm this is a question often posed by my agents. According to the New Jersey Association of Realtors 95% OF POTENTIAL HOME BUYERS BEGIN THEIR SEARCH ONLINE. For that reason it is my firm belief that if you are not online, you are not in the game.
But don't take it from me, let the trends do the talking. Reuters notes that print newspaper ad sales were $42.2 billion in 2007, down from a high of $48.7 billion in 2000. That being said, many home sellers still see newspaper advertising as an essential component of selling a home, but younger brokers, home sellers and buyers are clearly more focused on using the Internet. So your answer? AN INTEGRATED APPROACH.
Yes, realtors now have a number of alternatives besides newspapers for listing homes for sale, such as Realtor.com a site run by the National Association of Realtors, in addition to major online destinations CyberHomes, Zillow, Yahoo and more. I can understand how as home-buyers flock online, it's tough on realtors, since home-buyers are expecting to see extensive color photos, descriptions of the neighborhood as well as video tours of the property — all of which costs money to produce. But what also needs to be taken into account are the many LOW COST online marketing methods a realtors can leverage, thus evening out your spend and maximizing your budget.
The absolute biggest trend in marketing during the current economic downturn is Web 2.0 and social networking strategies. Web 2.0 refers to the new interactive areas on the web which includes Blogs, Social Networks, Forums… anywhere content is user-generated and there is opportunity to make connections and relationships with other users. The social web is without question the popular web. It is where people are spending the vast majority of their time online. It is a great place to build community and create real, lasting relationships with people connecting to your services.
For example, one of the agents at my firm is extremely active on ActiveRain. To her credit she won #2 place for blog of the year, 2010, on the site. The very same agent received the Top Listing Agent award at the firm for 2010. This is NOT a coincidence.
And for those concerned about Google rankings… yes SEO (Search Engine Optimization – the practice responsible for engine ranks) matters. All those links you get from social campaigns do a lot of good to boost your search rankings. The two are integrated and reciprocal.
The secret of the web is patience. If you’re patient and driven to succeed, you can outlast, outrank and outsell.
Think you are not web savvy enough to have your own blog? There are free blog services that almost anyone could set up in a matter of minutes. Millions of people blog from around the world. It’s not just something for young people, or geeks, or cool folk, or Westerners, or even for people with their own computers - instead its something virtually anyone with access to a computer and the internet once a week can start up.
Below are some top Real Estate related Blogs as recommended by Real Estate professionals. If you don't have your own blog, commenting on one relevant to your industry is a great way to market yourself, increase awareness about what you have to offer, network with colleagues and potential clients and enhance your professional reputation by exhibiting know-how.

By Jennifer Pricci

October 7, 2010

My Top Five Fab Social Media Marketing Campaigns

By Jennifer Pricci

Social Media Marketing is in full swing, and almost all of the world’s top brands are utilizing it in one way or another. The campaigns aren’t always the easiest to execute (and sometimes go bad, although that’s another blog post), but if done correctly they have the potential to generate a massive return on investment.

How about a countdown of my favorites...

5  Google  Parisian Love

Google left a strong impression by appealing to human emotion in February 2010 when they ran a TV advertisement campaign entitled ‘Parisian Love’ during the 44th annual Superbowl. The ad demonstrated some of Google’s many search-based features, and was based around somebody debating whether to move to France to meet up with a lover.



The ad definitely generated a lot of buzz which Google capitalized on by surrounding its Parisian Love campaign by launching a Search Stories mini-site, where users can create and share their own user-generated, Superbowl-style advertisement.

Watch My Search Story



4  Starbucks  My Starbucks Idea

My Starbucks Idea is an excellent example of crowd-sourcing quality information for the purpose of business development. The great thing about this campaign isn’t just that they acquired (and continue to acquire) a huge amount of business ideas for free, but that they’re also generating brand awareness and customer engagement as a bi-product. And just imagine how happy it would make that special someone who got their idea implemented? Priceless.


Here are a few of the ideas that made it:
  • Low fat & high-protein items for breakfast
  • Free coffee for Gold Card members on their birthday
  • Starbucks VIP card
  • Splash sticks
  • Buy coffee beans, get a free cup of coffee
  • Read more My Starbucks Idea

3  Evian  Roller Babies

You must have been waiting for this one... Evian launched its ‘Roller Babies’ video in July 2009 as part of it’s ‘Live Young’ campaign, and instantly gained success. The video notched up nearly 29,000,000 views on the official YouTube video, making it one of the most popular online advertisements ever. Furthermore, the video inspired conversation via Web 2.0 technologies such as message boards, blogs and forums and Social Media/Share technologies.



Nielsen has reported that the majority of viewers of this campaign online had never actually seen the television commercial. This statistic really cemented the need for online video to run alongside – and possibly even replace – traditional media channels.

2  Everywhere  #BeatCancer

In probably the most noble campaign in my top 5, Everywhere, a social media communications and content company based in Atlanta, Georgia, launched a campaign to raise money for various non-profit cancer organizations. The campaign was based around the idea that #BeatCancer’s sponsors – eBay/Paypal & MillerCoors Brewing Company – would donate $0.01 to charity for every time the hash tag ‘#BeatCancer’ was mentioned on either a blog post, Tweet or Facebook status update. The campaign earned over $70,000 for various charities, and really showed that it’s possible to do something amazing with social media.


1  Old Spice  YouTube Campaign

Perhaps obvious, but there are just too many reasons why the Old Spice YouTube campaign may be the best of all time.

Let’s look at a few of them:
  • More people watched its videos in 24 hours than those who watched Obama’s presidential victory speech
  • Total video views reached 40,000,000 in a week
  • Campaign impressions: 1,400,000,000
  • Since the campaign launched, Old Spice body wash sales are up 27%; in the last three months up 55%; and in the last month up 107%



Amazing, huh? Sure, a 107% increase in short-term sales is an insanely good return for a marketing campaign, but you really don’t appreciate how good it is until you have to think about the ROI. You see, this particular Old Spice campaign didn’t require a $5,000,000 ad spot, a $8,000,000 celebrity paycheck, or a $15,550,000 video campaign – it’s estimated that the campaign cost a very modest $250,000 to run. It’s still too early to calculate the actual ROI of the campaign, but you can bet your bottom marketing dollar that it’s going to be positive.