June 15, 2010

What are your top 3 favorite social networks?

"A cord of three strands is not easily broken."
That's applicable where social networking is concerned as well. It's a matter of strengthening your social graph. Being networked with a given individual in three different places makes for a strong connection.
More and more business professionals are using social networks to build relationships, meet new contacts, and market themselves. For the uninitiated, however, diving into the virtual meet-and-greet can be daunting. Where to begin?
For first-time users, the answer is LinkedIn. LinkedIn is your business suit. Developed specifically for business, the site doesn’t run the risk of blurring your professional life with your private one; and with more than 25 million users, it serves virtually every industry and profession.
While LinkedIn is not very conversational in its orientation, having a profile there has become expected. LinkedIn lends a degree of professional credibility. It is also the site that requires the least amount of upkeep.
Now Facebook... that's business casual. Facebook allows more of a 360-degree view of you, combining both professional and personal sides. Plus, it's a more conversational platform.
Twitter is cocktail hour. Think of after hours social networking events and you've got Twitter. It's the most informal of the three and allows for the greatest degree of conversation.
It's not enough that you have a presence on each of these sites, but that you leverage your presence to connect with others who are also present on each. Social media is about being "social." Each platform offers its own distinctive advantages, but it takes all three to build the strongest connection. Plus, it gives you ubiquity. You're everywhere!

May 23, 2010

Is Viral Marketing Still In Vogue?

Viral campaigns yield the highest ROI... Information about your product spreads naturally, like a contagious disease... only a good one...
I once read up on the 5 C’s of viral marketing:
Community, Compelling, Comedy, Charity, and Contest
Let's talk Community...
We all know that viral marketing in the social media space is all about communities. In fact, I would argue that communities play a larger role than most people think, both online and offline. They can build a brand, kill a brand, make a career, break a career, influence elections, etc. Think about it; from an offline perspective, life is community driven through PTA organizations, church groups, sports leagues, stay-at-home mommy groups, and various school organizations (sororities, fraternities) to name a few. And of course online, you have Myspace, Facebook, Linkedin, Digg, Stumbledupon and hundreds of other social media sites jumping in the scene daily.
Within each of these online/offline communities consumers are talking and having conversations with each other. And, they are sharing opinions, experiences, advice, recommendations and commentary about products, services and companies usually based on real personal experience.
THIS IS VIRAL MARKETING.
The challenge with viral marketing is that it’s not always viral, if that makes any sense... Often, marketers plan for and label their marketing plans as “viral” but 9 times out of 10, it never catches on. It’s the things that just happen by accident that become viral. Remember the Diet Coke and Mentos video? At first, Coca-Cola distanced themselves from the exploding Diet Coke and Mentos viral video phenomenon, fearing it would damage their reputation and brand; however, just recently that have fully embraced the concept and now there are over 7,000 consumer generated videos on YouTube, millions of pageviews, hundreds of comments, and favored by thousands of fans. The community here is not only the millions of YouTube enthusiasts, but also the micro-communities of people and their offline conversations about these videos.
So, while I do believe it is impossible to craft a viral campaign, you can certainly try to influence one:
  • Formulate your marketing message. Think about product or service you are advertising and create a message that communicates the benefits and uses of what you are selling. A website is nonnegotiable.
  • Make the content on your website sharable. For example, you can allow readers to embed a funny video from your website onto their own blogs. An "email this article to your friend" link is another way information spreads from one person to another.
  • Use email as a viral marketing tool. Include a marketing message about your product or service in the tag lines of your emails and also include your advertising message in auto responder emails you send to those who email you.
  • Post your content on other Internet sites such as message boards and blogs. However, do this carefully; many forum managers are now aware of this practice and may delete your messages if they think it's spam.
  • Incorporate your marketing message into rich media. Video clips and Flash games are very popular on the Internet, so if you have a great idea for this medium your message will spread like wildfire.
  • Spread your message off line as well. Tell your friends and colleagues about your product or service and hand them business cards with the URL on them along with a catchy tag line, perhaps the same one you use in your emails.

What are you doing to boost your buzz factor?

May 1, 2010

The Most Effective Viral Marketing Methods

I struggled with the title of this blog post.  I wanted something kitchy, something to subconsciously imply this is indeterminable... because anybody who tries to sell you a viral marketing campaign should set up shop with an SEO expert who tries to sell you the #1 SER.  It is just not possible to guarantee.
Doesn't mean you can't try...
By far I find narrowcasting activities have proven the most effective for me in terms of generating a viral campaign... Below are 4 such narrowcasting activities I've implemented in my current position over the past year.
Writing 'Special Reports'
  • Special Reports work great because they allow you to go into more depth about the Topic or Problem in question where you'll then be able to lead them to how your Product or Service (or Affiliate product) can fix there current problem.
  • They give you Instant Credibility, which builds trust in your customer that you are knowlegdable in your industry.
  • Website owners are always looking for quality "Free Stuff" to give away or offer to there Visitors and/or Subscribers.
  • And your Contact Information will always be inside, no matter what. Meaning, as your report is being passed around the Internet you'll always be able to lead your potential customer back to your website where they could sign-up for your newsletter and/or read up more about your Products or Services you offer.
Putting Together A 'Free eBook'
  • Free eBooks work great as well and have the same benefits as I outlined through the special report. The only difference using this approach is, you can put together a free ebook in less time then it would take to produce your special report simply because it doesn't even have to be your own material inside, it can be someone else's.
  • And they also allow you to target more then one Product or Service inside because free ebooks are usually a compilation of related articles targetting a particular problem leaving you room to diversify.
Writing 'Articles'
  • Writing Articles is probably ONE of the Best and Most Effective Ways to produce a wave of Viral Traffic to your website because every website owner needs FRESH content to feed to there visitors and/or subscribers.
  • They also allow you to Target your audience's problem specifically that they're dealing with.
  • And at the end of the article you have a spot called the 'Resource Box' to insert your personal Bio and/or Website information. Just imagine if your article were to be picked up by some Newsletter Editor with a large list or High Traffic website and they use it as a 'Featured Article' in there publication, you could see an INSTANT surge of targeted traffic to your website overnight. That's where your 'Resource Box' comes in.
Package a 'Kit' on a Landing Page
  • Just using the word 'Kit' sends a message that your prospect is getting something of value. 
  • If you package your content of value into a downloadable package that you can store on a Landing Page, you've just exchanged a potentially viral offerings in exchange for lead data.
Perhaps you've noticed what these 3 'viral' methods all have in common...
They're in HIGH demand by website owners.
They're HIGHLY Targeted.
They give You INSTANT Credibility in your industry.
They are all INBOUND MARKETING tactics.
They have YOUR Contact Details leading to Your website.
...they're all FREE!

April 7, 2010

Become A RAINMAKER!

Here is a FUN exercise that I have found successful in getting new business.
There are FOUR graduating steps that are part of every sale:
  1. Get a lead, referral or introduction to a decision maker
  2. Get an appointment with a decision maker
  3. Complete a CNA with a decision maker
  4. Get a comitment to a close or to an action that leads to a close (proposal/estimate)
Assign one point to Step 1, two to Step 2 and so on...
Work toward getting TWENTY POINTS a week in ANY combination.
On the top of your daily to-do list put GET 4 POINTS... don't wait until Friday to try and get 20. If you tally 4 POINTS PER DAY you will never run out of prospects, your pipeline will always be full and you will become a RAINMAKER!

February 17, 2010

If you're going to use cold calling...

With all of the online marketing tactics available these days I do find cold calling less and less effective.  But, if you're going to use cold calling for lead generation it is important to sharpen your strategy...
  • Use a top down approach
  • The executive assistant is our ally
  • “Be people with people”
  • Standardize all leads regardless of source
  • Start with a great database
  • Script your introduction & create a calling guide
  • Write a voicemail script

On average 20% contacts in a database change annually.

It is imperative to make the most of each call...
  • Confirm the decision-maker
  • Find other players in the decision making process
  • Gather basic information (eMail is critical)
  • Start to talk about basic needs and concerns
  • Leave your website address on voicemail messages
  • Use phone and eMail combination
  • Send an eMail follow-up
Regarding the last two points above, using an opt-in eMail marketing campaign can be a great way to generate leads and sales.
  1. eMail is cheap. Which is why spammers love it. They don't care whether response rates are low because their costs are negligible. If you want to reach a large number of people and if you have access to a solid, opt-in list, go for it. A test sure won't cost you an arm and a leg.
  2. eMail is fast. In two senses. First, your production time is minimal. As soon as you get an idea to test, you can write a motivating email, and hit the send button. Second, your prospect gets your email instantly so responses can start pouring in within minutes. Speed, from start to finish, means you can be a super-agile marketer.
  3. eMail is a fabulous testing medium. As a result of the speed I mentioned above, you can get virtually instant answers to your marketing questions. Is a cross-sell offer going to be a winner? Send a group of prospects an email and you'll have an answer. Have you written two great headlines but can't decide which one to go with? Do some email testing and get your answer fast!
Do you still cold call?  What works for you?